FAQ

  1. How long will it take to receive my shipment?

    Typically it takes 5 to 14 days to get your shipment.

  2. Why does it take so long?

    Since our chocolate is hand made in small batches with no preservatives so sometimes we must finish making your chocolate to send it to you.

  3. How do you handle refunds?

    We want to make sure you are 100% happy with your purchase. If something was wrong with your chocolate exchange it for you. All returns must be made within 15 days of receiving your order. Please contact us at sandra@kindredchocolate.com.

  4. Do you have a privacy policy?Yes. We at have the utmost respect for our customers’ privacy. In no way will we violate this philosophy. We will not release any information gathered about our customers.

    Any information that we gather from our visitors will be compiled anonymously and used solely for our statistical purposes. The statistical information we gather from our users will be used to help us enhance the shopping experience for our customers. This information will be used to help us make sure that we are offering the products that you want.

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